shop Terms & Conditions

 1. ACCEPTANCE OF YOUR ORDER

1.1.  Your order is an offer to buy from us. Nothing that we do or say will amount to any acceptance of that offer until we actually dispatch the Goods to you. At any point up until then, we may decline to supply the Goods to you without giving any reason.

AND

1.2.        At any time before the Goods are despatched, we may decline to supply the Goods to you without giving any reason.

1.3.        If we do not have all of the Goods you order in stock, we will offer you alternatives. If this happens you may:

1.3.1        accept the alternatives we offer;

1.3.2        cancel all or part of your order.

2. CANCELLATION AND REFUNDS

This paragraph applies if you buy as a consumer as defined in the European Union (Consumer Information, Cancellation and Other Rights) Regulations 2013 (the “Regulations”). Provided the Regulations apply to the transaction concerned, then the following terms apply to the contract.

2.1.        The following rules apply to cancellation of your order:

2.1.1        If you have ordered Goods, but not received them, you may cancel your order without giving a reason, at any time within 14 days of your order. You will have no obligation and we will return your money.

2.1.2        If you have ordered Goods, and received them, you may cancel your order at any time within 14 days of the date you received them. You must tell us that you wish to cancel. You must also send the Goods back to us within that same 14 day period.

2.1.3        We will return your money subject to the following conditions:

2.1.3.1           we receive the Goods in a condition in which we can re-sell them at full price, in new condition, with labels and packaging intact.

2.1.3.2           you comply with our procedure for returns and refunds. We cannot return your money unless we know who sent them.

2.2.        You are responsible for the cost of returning the Goods. We have no obligation to refund to you, your cost of re-packing and returning the Goods.

2,3.        In any of the above scenarios, we will return your money within 14 days.

2.4          To exercise the right to cancel, you must inform us of your decision to cancel this contract by a clear statement by post or e-mail.

Post: please contact us for postal address, Email to: info@letssing.ie

3. LIABILITY FOR SUBSEQUENT DEFECTS

3.1.        We will repair or replace Goods which show a defect. If you claim that the item is defective, the following conditions apply:

3.1.1        the defect must be reported to us within four weeks of becoming apparent;

3.1.2        the defect results only from faulty design or manufacture;

3.1.3        you have returned the defective Goods or parts to us if we have so requested.

3.2.        If we agree that we are liable, we will refund the cost of return carriage and will repair or replace the Goods free of charge.

3.3.        If we repair or replace the Goods, you have no additional claim against us either under this agreement or by statute or common law, in respect of the defect.

4. DELIVERY AND PICK UP

4.1.        Goods are delivered within 30 days from the day you place an order to purchase the Goods.

4.2.        Deliveries will be made by An Post at a cost of €6.50 (Republic of Ireland only) per order to the address stipulated in your order.

4.3.        If we are not able to deliver your Goods within 30 days of the date of your order, we shall notify you by e-mail to arrange another date for delivery.

4.4.        We may deliver the Goods in instalments if they are not all available at the same time for delivery.

4.5.        Goods are sent at our risk until signed for by you or by any other person at the address you have given to us.

4.6.        Goods are sent by post. We will send you a message by email to tell you when we have despatched your order.

4.5.     We are happy for you to pick up Goods from our shop/ warehouse provided you make an appointment in advance and payment has been received into our bank. A cheque on arrival is not acceptable.

4.6.     If you pick up Goods from our premises then:

4.6.1     you agree that you are responsible for everything that happens after you take possession of the Goods, both on and off our premises, including damage to property of any sort, belonging to any person.

5. FOREIGN TAXES AND DUTIES

5.1.     If you are not in EU (European Union) country, we have no knowledge of, and no responsibility for, the laws in your country.

5.2.     You are responsible for purchasing Goods which you are lawfully able to import and for the payment of import duties and taxes of any kind levied in your country.

6. GOODS RETURNED

These provisions apply in the event you return any goods to us for any reason except as a result of your cancellation under the Regulations.:

6.1.     We do not accept returns unless there was a defect in the Goods at the time of purchase, or we have agreed in correspondence that you may return them.

6.2.     The Goods must be returned to us as soon as any defect is discovered but not later than 14 days.

6.3.     So far as possible, Goods should be returned:

6.3.1     with both Goods and all packaging as far as possible in their original condition;

6.3.2     securely wrapped;

6.3.3     including our delivery slip;

6.3.4     at your risk and cost.

6.4.     You must tell us by email message to info@letssing.ie that you would like to return Goods, specifying exactly what Goods and when purchased, and giving full details of the defect or other reason for return. We will then issue a returns note. If you send Goods to us without a returns note, we may not be able to identify sufficient details to enable us to attend to your complaint. 

6.5.     In returning faulty Goods please encloses with it a note clearly stating the fault and when it arises or arose.

6.6.     Most of the Goods are covered by the manufacturer's guarantee for a minimum of 12 months. Please first check the product.

6.7.     If delivery was made to Irish address, you are also protected by the Sale of Goods and Supply of Services Act 1980.

6.8.     If we agree that the Goods are faulty, we will:

6.8.1     refund the cost of return carriage;

6.8.2     repair or replace the Goods as we choose.

7. DISCLAIMERS

7.1.     The law differs from one country to another. This paragraph applies to sales throughout the EU.

7.2.     All implied conditions, warranties and terms are excluded from this agreement. If in any jurisdiction an implied condition, warrant or term cannot be excluded, then this sub paragraph shall be deemed to be reduced in effect, only to the extent necessary to release that specific condition, warranty or term.

7.3.     We make no representation or warranty for:

7.3.1     any implied warranty or condition as to merchantability or fitness of the Goods for a particular purpose;

7.3.2     the adequacy or appropriateness of the Goods for your purpose.

7.4.     We disclaim any obligation or liability to you arising directly or indirectly from information you take from Our Website.

7.5.     You agree that in any circumstances when we may become liable to you, the limit of our liability is the amount you have paid us in the immediately preceding 12 month period for the Goods concerned.

7.6.     We shall not be liable to you for any loss or expense which is:

7.6.1     indirect or consequential loss; or

7.6.2     economic loss or other loss of turnover, profits, business or goodwill, even if such loss was reasonably foreseeable or we knew you might incur it.

7.7.     This paragraph (and any other paragraph which excludes or restricts our liability) applies to our directors, officers, employees, subcontractors, agents and affiliated companies  as well as to us.

7.8.     If you become aware of any breach of any term of this agreement by any person, please tell us by emailing info@letssing.ie. We welcome your input but do not guarantee to agree with your judgement.

8. YOUR ACCOUNT WITH US

8.1.     You agree that you have provided, and will continue to provide accurate, up to date, and complete information about yourself. We need this information to provide you with the Goods.

8.2.     If you use Our Website, you are responsible for maintaining the confidentiality of your account and password and for preventing any unauthorised person from using your account.

8.3.     You agree to accept responsibility for all activities that occur under your account or password. You should tell us immediately if you believe some person has accessed your account without your authority and also log in to your account and change your password.

9. INDEMNITY

You agree to indemnify us against all costs, claims and expense arising directly or indirectly from:

9.1.     your failure to comply with the law of any country;

9.2.     your breach of this agreement;

9.3.     any act, neglect or default by any agent, employee, licensee or customer of yours;

9.4.     a contractual claim arising from your use of the Goods;

9.5.     a breach of the intellectual property rights of any person.

10. INTELLECTUAL PROPERTY

10.1.     We will defend the intellectual property rights in connection with our Goods and Our Website, including copyright in the Content whether provided by us or by any other content provider (including copyright in: text, graphics, logos, icons, images, audio clips, digital downloads, data, and software).

10.2.     Except as set out below, you may not copy, modify, publish, transmit, transfer or sell, reproduce, create derivative works from, distribute, perform, display, or in any way exploit any of the Content, in whole or in part.

10.3.     You may not use our name or logos or trademarks or any other Content on any website of yours or that of any other person.

10.4.     Subject to the other terms of this agreement, you may download or copy Content only for your own personal use, provided that you maintain all copyright and other notices contained in it. You may not store electronically any significant portion of any Content.

11. DISPUTE RESOLUTION

In this paragraph the term “ADR Provider” means an approved body under the European Union (Alternative Dispute Resolution for Consumer Disputes) Regulations 2015.

The following terms apply in the event of a dispute between the parties:

11.1.     If you are not happy with our services or have any complaint then you must tell us by email message to info@letssing.ie

11.2.     Detailed information about our complaint handling procedure is at www.letssing.ie

11.3.     If a dispute is not settled as set out above, we hope you will agree to attempt to resolve it by engaging in good faith with us in a process of mediation or arbitration.

11.4.     We can propose an ADR Provider or will listen to your proposal. If you are in any way concerned, you should read the regulations at: http://ec.europa.eu/consumers/odr/.  

12. MISCELLANEOUS MATTERS

12.1.     When we communicate with you we do so by email. You agree that email communications are contractually binding in the same way as properly signed and dated paper sent by post.